Physical Access with itsme® Skip to main content
Physical access control

Your digital key for physical access 

Mange access for staff, logistics drivers, guests and more with a single step. Replace manual or paper-based checks with itsme®'s identity verification, and ensure that the right person gets the right access. 

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Physical access, connected to trusted systems 

From gaming floors and stadiums to ports, hospitals and corporate buildings, itsme® integrates with verified physical access partners and control systems to enable secure, privacy-compliant entry. 

Checkmark 2 DIOSS (Identity & trust services) 

Checkmark 2  T-Mining (Ports & logistics) 

Checkmark 2  Telloport (Lockers)

Checkmark 2 Others 

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No more queues, lockouts or hassle

Stop lockouts and hassle caused by forgotten, expired, lost, or stolen IDs, passwords, or badges. No queues or physical checks with our smooth digital flow that people understand and trust.

Checkmark 2 Hospitality: Automate guest rooms and facility access 

Checkmark 2 Airports: Verified staff and vendor access across zones 

Checkmark 2 Healthcare: Patient ID to lighten front-desk load and protect data 

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Familiar and trusted user experience

Bring modern identity experience to any land-based venue. Users authenticate with the same itsme® mobile ID that they already trust for banking-grade actions.

With thousands of integrations and platforms, itsme® makes secure physical access as simple as a tap. 

Checkmark 2  Compatible with identity documents from 27 countries in Europe

Checkmark 2  Trusted by over 7.5 million users

 

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Secure, private, and compliant physical access 

Verified identity at every checkpoint prevents misuse of badges, stolen passes, shared PINs, and impersonation. With bank-grade security, physical access with itsme® meets the strictest regulatory standards across the EU.

EUtrust_logo_small 2eIDAS Level of Assurance ’High’

EUtrust_logo_small 2GDPR

 

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Proven results with itsme®’s physical access

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proving demand for 24/7 access

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Use case

Port of Limburg collaborates with SCR and itsme®

The Port of Limburg is carrying out a pilot to enable drivers transporting containers to use itsme® to get remotely verified and authenticate at the security gates. Our solution is integrated with T-Mining's Secure Container Release platform, creating verified driver profiles directly within the logistics ecosystem using their digital and reusable itsme® identity. 

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Shaping the future of physical access across industries

Turning risk into trust, itsme® helps businesses stay secure by verifying real identities against official documentations. 

Gaming

Gaming & betting venues

Prevent entry for banned or under-age players without slowing queues with instant, verified player access that meets local gaming rules. 

OtherBusinesses

Ports & logistics terminals 

Verified driver identification from truck to terminal without paper passes. Strengthen customs and site-entry compliance with auditable identity. 

 

MediaEntertainment

Stadiums & large venues

Reduce ticket fraud and crowding with verified supporter entry. Enjoy faster gates and safer match-day operations. 

 

Postal

Postal & Municipal Services

Secure, 24/7 pickup of documents or parcels with verified identity. Auditable handover enables you to know who accessed what and when. 

Security and compliance backed by certification

Security and privacy are paramount to a trusted relationship. That’s why itsme® is compliant and certified to the highest industry standards and committed to protecting you and your customers' privacy.

Frequently asked questions

How does itsme® improve physical access compared to traditional systems?

itsme® replaces disconnected and inconsistent methods, including badges, eID readers, manual ID checks, and multiple apps, with one secure, compliant, and user-friendly solution. It works across different sites and access points without the need for extra hardware, cards, or site-specific apps. 

How does itsme® integrate with existing access systems?

itsme® is designed for easy integration with current hardware and software. It works with trusted partners and supports diverse environments, reducing the need for complex custom solutions. 

How is itsme® different from other access solutions?

Unlike proprietary card systems, fragmented digital apps, or basic biometric unlocks, itsme® offers a unified, regulation-ready identity solution. It provides bank-level security, proven user trust, and works across multiple sectors without new hardware or per-site apps. 

What role does itsme® play for technology partners and intermediaries?

Technology partners, such as access control manufacturers and software vendors, can embed itsme® to differentiate their offerings, meet compliance expectations, and accelerate sales cycles by providing a trusted, easy-to-integrate identity layer. 

What should organisations do to get started with itsme®?

Organisations interested in modernising their physical access solutions can contact itsme® to discuss integration options. 

What about users who don’t have a Belgian ID document?

itsme® is not limited to Belgian citizens. Anyone who can create an itsme® account can use our physical access solutions. We currently support full EU coverage, and users from several other countries can also activate itsme®. All they need is the itsme® app, which is quick and easy to install. Learn more about about coverage here.

What happens in locations without an internet connection?

itsme® requires an internet connection to operate securely. As with traditional access systems, a fallback solution should always be available for situations where connectivity is temporarily unavailable. We are also exploring additional options to ensure smooth operation in offline environments.

Does itsme® support biometric solutions?

Today, itsme® uses the biometric verification available on the user’s smartphone, such as Face ID or fingerprint, to ensure secure and seamless authentication. At the same time, itsme® continuously innovates and explores new biometric solutions together with selected partners within our ecosystem.

When should we consider using itsme® for physical access?

itsme® can be used in any situation where identification or authorisation is required. This could be to comply with legal requirements (for example, when ID information must be collected), or simply to verify details such as an email address, age, or name. The goal is to provide a simple and trusted solution that reduces the risk of incorrect or incomplete user data.

Ready to get started?

Our physical access experts are available to discuss your data requirements, answer your questions, and set up a demo.

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