Your digital key for physical access
Mange access for staff, logistics drivers, guests and more with a single step. Replace manual or paper-based checks with itsme®'s identity verification, and ensure that the right person gets the right access.
Use case=Physical access
Physical access, connected to trusted systems
From gaming floors and stadiums to ports, hospitals and corporate buildings, itsme® integrates with verified physical access partners and control systems to enable secure, privacy-compliant entry.
DIOSS (Identity & trust services)
T-Mining (Ports & logistics)
Telloport (Lockers)
Others
Physical 1
No more queues, lockouts or hassle
Stop lockouts and hassle caused by forgotten, expired, lost, or stolen IDs, passwords, or badges. No queues or physical checks with our smooth digital flow that people understand and trust.
Hospitality: Automate guest rooms and facility access
Airports: Verified staff and vendor access across zones
Healthcare: Patient ID to lighten front-desk load and protect data
Physical 2
Familiar and trusted user experience
Bring modern identity experience to any land-based venue. Users authenticate with the same itsme® mobile ID that they already trust for banking-grade actions.
With thousands of integrations and platforms, itsme® makes secure physical access as simple as a tap.
Compatible with identity documents from 27 countries in Europe
Trusted by over 7.5 million users
Physical 3
Secure, private, and compliant physical access
Verified identity at every checkpoint prevents misuse of badges, stolen passes, shared PINs, and impersonation. With bank-grade security, physical access with itsme® meets the strictest regulatory standards across the EU.
eIDAS Level of Assurance ’High’
GDPR
Physical 4
Proven results with itsme®’s physical access
0 %
of usage is outside working hours
proving demand for 24/7 access
0 %
verified access
0
countries
in Europe
0 %
of the days had active use
showing regular adoption
Port of Limburg collaborates with SCR and itsme®
The Port of Limburg is carrying out a pilot to enable drivers transporting containers to use itsme® to get remotely verified and authenticate at the security gates. Our solution is integrated with T-Mining's Secure Container Release platform, creating verified driver profiles directly within the logistics ecosystem using their digital and reusable itsme® identity.
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Shaping the future of physical access across industries
Turning risk into trust, itsme® helps businesses stay secure by verifying real identities against official documentations.
Gaming & betting venues
Prevent entry for banned or under-age players without slowing queues with instant, verified player access that meets local gaming rules.
Ports & logistics terminals
Verified driver identification from truck to terminal without paper passes. Strengthen customs and site-entry compliance with auditable identity.
Stadiums & large venues
Reduce ticket fraud and crowding with verified supporter entry. Enjoy faster gates and safer match-day operations.
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Postal & Municipal Services
Secure, 24/7 pickup of documents or parcels with verified identity. Auditable handover enables you to know who accessed what and when.
Security and compliance backed by certification
Security and privacy are paramount to a trusted relationship. That’s why itsme® is compliant and certified to the highest industry standards and committed to protecting you and your customers' privacy.
Frequently asked questions
itsme® replaces disconnected and inconsistent methods, including badges, eID readers, manual ID checks, and multiple apps, with one secure, compliant, and user-friendly solution. It works across different sites and access points without the need for extra hardware, cards, or site-specific apps.
itsme® is designed for easy integration with current hardware and software. It works with trusted partners and supports diverse environments, reducing the need for complex custom solutions.
Unlike proprietary card systems, fragmented digital apps, or basic biometric unlocks, itsme® offers a unified, regulation-ready identity solution. It provides bank-level security, proven user trust, and works across multiple sectors without new hardware or per-site apps.
Technology partners, such as access control manufacturers and software vendors, can embed itsme® to differentiate their offerings, meet compliance expectations, and accelerate sales cycles by providing a trusted, easy-to-integrate identity layer.
Organisations interested in modernising their physical access solutions can contact itsme® to discuss integration options.
itsme® is not limited to Belgian citizens. Anyone who can create an itsme® account can use our physical access solutions. We currently support full EU coverage, and users from several other countries can also activate itsme®. All they need is the itsme® app, which is quick and easy to install. Learn more about about coverage here.
itsme® requires an internet connection to operate securely. As with traditional access systems, a fallback solution should always be available for situations where connectivity is temporarily unavailable. We are also exploring additional options to ensure smooth operation in offline environments.
Today, itsme® uses the biometric verification available on the user’s smartphone, such as Face ID or fingerprint, to ensure secure and seamless authentication. At the same time, itsme® continuously innovates and explores new biometric solutions together with selected partners within our ecosystem.
itsme® can be used in any situation where identification or authorisation is required. This could be to comply with legal requirements (for example, when ID information must be collected), or simply to verify details such as an email address, age, or name. The goal is to provide a simple and trusted solution that reduces the risk of incorrect or incomplete user data.
Ready to get started?
Our physical access experts are available to discuss your data requirements, answer your questions, and set up a demo.
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