itsme® Confirmation Service Skip to main content
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Fast, secure transaction confirmations

itsme® ensures fraud-resistant confirmation approvals, enhanced customer trust, and compliance with PSD2 and Strong Customer Authentication (SCA) requirements.

Turn compliance into a competitive advantage

Ensure that every transaction is secure, PSDA, SCA compliant

Cut down on fraud and reduce operational friction by simplifying how customers confirm transactions. Meet regulatory demands without complicating the user journey with itsme®.

Checkmark 2  What you see is what you sign 

Checkmark 2  Simplified user experience

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Stay ahead of regulatory compliance

Future-proof your business by ensuring secure payment confirmations that align with current PSD2 standards, and be ready for upcoming PSD3 changes.

EUtrust_logo_small 2   eIDAS Level of Assurance (LoA) 'High'

EUtrust_logo_small 2   Compliant with AML/FAFT/ EBA regulatory frameworks

EUtrust_logo_small 2   GDPR

 

Visit our Trust Center ArrowRight

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Faster approvals,
better customer experiences

Simplify confirmations to reduce drop-offs and boost customer satisfaction. Our intuitive digital experience encourages customer to return.

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Protect transactions with advanced security

Multi-factor authentication protects sensitive transactions from fraud, securing your revenue and customer trust. The user always knows exactly what are they are sharing and with whom.

Checkmark 2  What you see is what you sign 

Checkmark 2  Every transaction is bound to an amount and recipient

Checkmark 2  Prevent social engineering attacks

Learn more about authentication ArrowRight

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Confirmation across industries

Finance-2

Banking

Confirm high-value payments and updates to personal data while reducing fraud.

Insurance

Insurance

Confirm updates to coverage or beneficiaries, and submit high-value claims or payouts.

Utilities

Utilities 

Confirm changes to energy contracts, subscriptions, or home plans.

Get inspired by our customers

Join an ecosystem of more than 800 companies that already trust itsme®

Napoleon Sports & Casino boosts account recovery and fraud prevention with itsme
Gaming

Napoleon Sports & Casino boosts account recovery and fraud prevention with itsme

Liantis trusts Dioss and itsme to secure its digitalisation
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Liantis trusts Dioss and itsme to secure its digitalisation

PayconiqbyBancontact boosts conversions and cuts costs with itsme
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PayconiqbyBancontact boosts conversions and cuts costs with itsme

Frequently asked questions

How much does confirmation with itsme® cost?

Our pricing is set up as a gradually decreasing bracketed pricing. The price brackets that apply depend on the number of Active Users per Project. Contact our sales experts for more information.

Why do I need strong customer authentication

SCA, or Strong Customer Authentication, is a regulation implemented under the Revised Payment Service Directive (PSD2). This directive requires customers to verify their identity before any payment information can be shared between a financial institution and a third-party provider. 

I’m not a bank, can I also use this service?

The confirmation service is mostly used by banks and other financial institutions because it offers the highest security and compliance. 
However, it can also be used to confirm orders, for online shopping, or other scenarios where extra authentication is important. Don't hesitate to contact us to discuss other possibilities. 

How does itsme® ensure PSD2 and PSD3 compliance?

Strong authentication is a procedure that requires online merchants to assure themselves of the identity of their customers through a combination of at least two of the following three factors:

  • Knowledge: an item of information known only to the customer, such as a password or secret code

  • Possession: an item owned by the customer, such as a smartphone or bankcard

  • Inherence: a personal characteristic, such as a fingerprint or facial identification feature

In addition to the two factors enabling secure authentication, the directive also requires dynamic linking. This gives the consumer the option of receiving information about the nature of the transaction: the amount and the beneficiary.

Can itsme® be integrated into existing financial systems

Yes! Today, itsme® is the de facto standard for transaction confirmation within the Belgian banking landscape.

Implementing online identity verification with itsme®

Explore key resources to integrate itsme®'s online identity verification into your business. Find technical documentation and best practices to ensure a smooth and effective start.

Developer

Technical documentation

Guides to integrate itsme®'s software without trouble.

ProductOwner

Business information

Practical insights to align our solution with your business goals.

One digital identification platform, many uses

With itsme®’s digital identity platform, a single reusable Digital ID lays the groundwork for a safer digital future, securing every interaction and accelerating customer access across industries.

Checkmark 2  Offer secure, passwordless logins

Checkmark 2  Simplify every interaction, making processes faster for customers

Checkmark 2  Strengthen security while reducing operational and fraud costs

 

Ready to get started?

Our confirmation experts are available to discuss your data requirements, answer your questions, and set up a demo.