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Activate an itsme® account via your bank

Account can be created with the following banks:

What do you need?

Smartphone

Your smartphone

Code

Your PIN code

Get started=Bank card + reader

Your bank card and bank card reader (optional)

1. Download the itsme® app on your smartphone

app-store    play-store
Step=1_download, Device=Phone Step=1_download, Device=Phone

1. Download the itsme® app on your smartphone

app-store    play-store
Step=1_download, Device=Phone Step=1_download, Device=Phone

2. Enter your phone number

Double check your number to be sure.

 

Step=2_phone nr, Device=Phone-1 Step=2_phone nr, Device=Phone-1

3. Enter your email address

Double check your email address to be sure.

 

Step=3_email, Device=Phone Step=3_email, Device=Phone

4. Choose your bank to activate your itsme®

Only ID data will be exchanged to activate your itsme®, no financial data.

Your bank is not in the list? You can activate your account with eID.

Activate account with eID

 

Step=4_choose identification method, Device=Phone Step=4_choose identification method, Device=Phone

5. Follow the steps in the app or on the website of your bank

You might need your bank card, card reader and PIN code for this step.


Step=5_retrieve via your bank, Device=PhoneStep=6_enter code bank, Device=PhoneStep=7_activation successful bank, Device=Phone

 

6. You will receive a verification code

You will receive a text message with a verification code from the number 8836. Enter the 5 digits into the app.

Step=8_enter verification code, Device=Phone Step=8_enter verification code, Device=Phone

7. Choose your itsme® code

And confirm again. 

Step=10_enter itsme code, Device=Phone Step=10_enter itsme code, Device=Phone

8. Set up security and preferences

Activate touch ID, fingerprint or face ID if you wish. Set up your notification and data sharing preferences. 

Step=11_activate faceID, Device=PhoneStep=13_notifcations, Device=PhoneStep=14_improve experience, Device=Phone

 

9. Your digital identity has been successfully activated!

Thanks for your trust.

Step=15_account activated, Device=Phone Step=15_account activated, Device=Phone

Need more info?

Watch the instruction video